Service Expansion
We have expanded our services to better serve our patients with the addition of two Community Health Workers (CHWs). Elaine Icenogle and Michelle Hurton joined our staff in the fall of 2021 to work with our patients to remove barriers to care by providing support, tools and encouragement to help them reduce stressors in their life so they can improve their quality of life. The CHWs work directly with the patients at the Clinic. Patients can tell us they have a need or they may identify that need in other ways.
You also might see Michelle and Elaine out in the community from time to time. They attend community events where our residents will be the main attendees, school events and they also keep hours at the local libraries. They can be found at Pigeon Forge Library, King Family Library, Anna Porter Library and Kodak Library on a monthly schedule. You can contact the Clinic to find out where they will be next. By being out in the community, they bring more awareness to the services they offer and awareness about the Clinic in general.
The CHWs also attend association meetings, trainings and workshops to continuously learn how they can better serve our population. Each month they provide patient education on different topics. They have displays on the topic in our lobby where can patients can view it while they are waiting.
Combined, Elaine and Michelle have over 40 years’ experience working in Sevier County providing community outreach services. We are so thankful for these ladies and the blessing they have been to our patients.