Working at Clinic Gives New View of Community

Karen Santiago has lived in Sevier County most of her life, but working at Mountain Hope Good Shepherd Clinic is giving her a closer look at her home town. "You get to know the community a lot," she says. Karen first came to the Clinic a few months ago, taking on a part-time position while one of the receptionists was on maternity leave. When a full-time receptionist's position opened up recently, she took it on -- she'd had on-the-job training in the part-time position. She's bilingual...
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Physician’s Assistant Joins Clinic Staff

Mountain Hope's new physician's assistant got his training in an unexpected place -- the U.S. Coast Guard. Jason Brackins, PA-C (the C stands for Certified) grew up in Gatlinburg. He loved the water and fishing, so after school he joined the Coast Guard. He trained as a nurse in 1998. The Coast Guard sent him to Physician's Assistant school at Fort Sam Houston, TX from 2001 to 2003, and he's worked as a PA since then. Recently he retired from the Coast Guard after 24 years' service. He and...
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From Stay-at-home Mom to Medical Assistant

Just 30 more times drawing blood, and Reagan Wilder will qualify as a certified medical assistant. Reagan, a new medical assistant at Mountain Hope Good Shepherd Clinic, began her quest to become certified in 2008. Before that, she was a stay-at-home mom. She is really close to her certification  -- just 30 needle-sticks shy -- and expects to complete it during the upcoming health fair at the Clinic. As a part-time medical assistant, she takes patients' vital signs, performs in-office lab ...
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Clinic’s Medical Director Loves Meeting Patients

Since 2003, Dr. Richard Dew has volunteered his medical skills to the patients of Mountain Hope Good Shepherd Clinic. "I still look forward to coming here every week," he says. "I just love medicine," says the longtime physician. "I look on it as a calling rather than a job." Working at the Clinic is a ministry for him. "Here I feel like you're helping folks who really need help and can't get it anywhere else." As the Clinic's medical director, he sees a full patient load one day a week an...
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